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Something we as computer users we all know and often dread is keeping our computers patched and updated. We all can agree that when these patches and updates are applied and done well, we often don’t even know that something has been changed (which is most of the time). We continue on our daily duties none the wiser that a very important patch has been applied to the computer, keeping your computer safe and the important data out of the hands of those who would use it for their own purposes.
Then one day, seemingly out of the blue, you come to work or pop your PC open. Unaware that a new patch/update was applied and your friend (your PC) for the last few years who brought you email, instant messages, funny videos during lunch. Has turned into a piece of tech nightmare more seemingly possessed by the devil himself. You attempt the usual fixes. Log out, then log back in. With a bit of panic or bewilderment, you think I’ll just reboot the PC, that will fix it. (thinking aloud) I mean, every time I do that, it normally fixes the issue I am having. Well, not today! So why is it important to update your computer? The Answer: The critical equipment that normally gives you the ability to do your work, sends out reports and various other money-making activities has now decided to error out repeatedly, lock up, keep popping strange errors, or worse. (I’ll let each of you ponder that quietly).
We get it. We have all been there. Some programmers made a huge unintended error when writing the latest update. Now you have to stumble around trying a bunch of workarounds to send out that all-important report that it is not sent out before noon means the world’s going to end, right? So what do you do? Answer: You apply the updates unless your IT staff has advised you not to. There are all sorts of reasons why you may not want to like legacy software not working with updates. But whether you apply, the updates should be up to your IT staff. Discuss concerns or problems you might be experiencing and allow your IT staff to either provide a workaround or agree to disregard the updates.
Well, it depends on the circumstances of your network, the nature of your job, and the business needs. You certainly do not stop updating your PC out of fear that you won’t be able to work, because you have got a big meeting coming up. You follow the direction of your I.T. staff, who are going to tell you patches are necessary (unless told otherwise) Just like it’s your responsibility in your job to discuss your customer’s needs, sell new products, crunch numbers, or do critical HR duties. You need to follow the direction of your I.T. staff. They are your computer mechanics and security guards in your network.
So be certain to follow the protocols and direction of the IT dept layout as this will definitely minimize these issues and if one does pop up, they can quickly eliminate the error for you.
However, should you need assistance that is beyond you or your I.T. staff’s ability? Be sure to refer these issues to a qualified I.T. specialist and I.T. managed service provider like Slick Cyber Systems for more help to resolve problems and augment your I.T. staffing needs. www.slickcybersystems.com or call (570) 215-8888.
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