Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

Slick Cyber Systems can almost guarantee we will save you money, while providing you with a service that is unmatched. Just imagine not having to deal with sick days, vacation pay, employees with no customer service skills (geeks), etc. With Slick Cyber Systems outsourced helpdesk, you will ‘feel’ like you have a dedicated IT staff at your fingertip when they are needed to help resolve your IT concerns simply by making a phone call or sending an email.  We also proactively monitor your computer network.  To ensure everything is working properly before a problem ever occurs.  We have the ability to remotely control systems and take care of just about any issue within hours or even minutes.  Often we can spot a problem before it causes outages or disruptions to workflow or customer interactions.

Outsourcing Helpdesk

Imagine not having to deal with the hiring of qualified computer technicians, web designers, database analysts, and other technical staff.  You can save money on training employees, sick days, vacations, or dealing with technical knowledge gaps.   Slick Cyber Systems outsourced Helpdesk and Managed Services you will feel like you have a fulltime IT Dept.  with the knowledge and experience to keep your business running in tip-top shape.

We also have state of the art Helpdesk software and issue tracking software which is also available to you (to view your open and closed tickets) at no additional charge. Do what many other companies have done and give us the opportunity to service your IT needs with our managed service offerings; you’ll never go back.