Why Shadow Cyber IT, is a Security Nightmare.
Not so long ago, the IT admin chose exactly what hardware and software would be used by employees. However with recent trends like the consumerization of IT and BYOD (bring your own device). Trends that have shifted the balance of power. Unfortunately, many users just download apps. Or start using unsanctioned services, introduce security risks through “Shadow IT or “Shadow Cyber IT”.
McAfee sponsored a study by Frost & Sullivan. To investigate the scope and impact of shadow IT–specifically SaaS (software-as-a-service) applications. Used by employees without the knowledge or consent of IT–or even in direct contradiction to IT policies.
How to Solve Shadow IT
This is important to point out when discussing this. It goes without saying some employees will spend time updating Facebook, shopping, or killing time with a video game. Which needs to be handled by training and policies.
The organization should try to understand why. And then figure out how to meet the need. “Shadow IT” becomes a problem when the ownership of the account or services comes into question. Since users are mixing business and personal apps often on their personal devices. A clearly-defined policy governing the adoption of SaaS apps should be created. Outlining what is not allowed or how to get access that is needed.
Lack of Technical Knowledge
Often many users don’t realize that by using services and applications that are not approved by IT. They are putting a business at risk. With a wide variety of compliance mandates like PCI, HIPPA, Sarbox, and more to come. It is important to ensure the IT dept has knowledge and understanding of the applications that are needed. And that they comply with all governmental regulations and requirements. In addition to the needs of the user community. Some businesses do not have internal staff with the appropriate training or competency to ensure this validation is being done. So we recommend you turn to outsourced contractors or Managed IT services.
Managed IT Services
Managed Services or Outsource IT Consultants allow your business to offload specific IT operations to a service provider, known as a Managed Services Provider. These managed service providers assume ongoing responsibility for monitoring, managing, and/or problem resolution for selected IT systems and functions on behalf of your company.
Shadow IT Audit
Just like larger companies, small businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources to support an increasingly complex IT environment may not. In many small businesses, IT resources are scarce and can be quickly overwhelmed with the day-to-day responsibilities of keeping the IT infrastructure that the business depends on up and running. Working with dedicated IT [Information Technology] partners like Slick Cyber Systems makes security and control over IT infrastructure easier thereby eliminating Shadow IT within your organization.