FAQs

Q: What are Slick Cyber Systems rates?
A: Rates are a much misunderstood term. Rates should not be your primary concern in obtaining service; overall costs should be. Make sure you are hiring a reputable organization that can get the job done on (or before) time and on budget. We have helped many organizations save money by having them switch to us from the so called ‘bargain guys’. Even though their rates are cheap, it took them an inordinate amount of time to do the job and/or the company faced down time because of their inability to do the job right the first time. We will provide the best value in the end and lower your overall IT cost of ownership, guaranteed.

 

Q: What size companies do you service?
A: We can take care of companies as small as two or three users (computers) and companies as large as several thousand users. No job is too small or too large.

 

Q: Should we outsource our IT staff?
A: We can almost guarantee we will save you money and provide you with service that is unmatched. Just imagine not having to deal with sick days, vacation pay, employees with no customer service skills, etc. With Slick Systems, you will ‘feel’ like you have a dedicated staff. We have the ability to remotely control systems and take care of just about any issue within hours or even minutes, not days. Our state of the art Helpdesk is also available to you (to view your open and closed tickets) at no additional charge as well. Give us the opportunity to service your IT needs, you’ll never go back.

 

Q: What geographic area do you cover?
A: We are centrally located to all of the major NE PA areas. We cover, the Scranton-Wilkes Barre area, Lehigh Valley, Pocono’s, Stroudsburg, Berwick, Williamsport, and surrounding areas. Give us a call to see how we can help you.

 

Q: Do you charge for after hours upgrades / installs?
A: We bill for the same amount for upgrades and installs regardless of the time it is performed. Most upgrades happen over a weekend so as not to negatively impact business. Why should you have to pay extra for that? Our competitors think you should. We don’t.